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Listen sooner, decide better

woku turns the voice of the customer into action. It captures feedback through WhatsApp, email, and the web, analyzes comments with AI, and connects relevant signals to alerts, tickets, reports, and improvement plans.

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Success Stories

Discover how our clients are transforming their experience with woku.

How RE/MAX Chile transformed feedback into a tool to improve its operation

How RE/MAX Chile transformed feedback into a tool to improve its operation

Real estate agenciesRE/MAX Chile

Yuval Ben, CEO of RE/MAX Chile, explains how woku helps them to receive feedback from customers in a systematic way. In an operation with more than 50 offices and more than 1,500 real estate agents, better listening allows us to detect patterns, generate clear summaries and provide useful information so that each agent and office can improve. Because what is not measured, cannot be improved. Listen in time, decide better

How CORMA turned feedback from its events into real decisions

How CORMA turned feedback from its events into real decisions

GuildsCORMA

José Valejos, Assistant Manager of Regional Innovation at CORMA, tells how woku allowed them to measure the impact of their events in a simple, fast and actionable way. Fewer eternal surveys. More real feedback. Better decisions. Listen in time, decide better

How Estadio Español transformed the opinion of its members into a work tool

How Estadio Español transformed the opinion of its members into a work tool

ClubEstadio Español Chiguayante

Patricio Alvarado, General Manager of the Spanish Stadium in Chiguayante, tells how woku became a working tool to better listen to members. Before, they used long, sporadic surveys and the results came late. Today, they review comments every week, detect opportunities for improvement and make decisions with real information. To listen in time, decide better.

Boosting Engineering Entrepreneurship with CX

Boosting Engineering Entrepreneurship with CX

EducationUniversidad de Concepción

The first episode of the podcast woku Conecta features María Fernanda Díaz de Alcaya, director of Gearbox and leader of the Despega program at the University of Concepción. It discusses how Gearbox promotes student entrepreneurship and how woku helps to evaluate and adjust the program in real time, highlighting the importance of listening to students in education.