woku Data Processing Agreement

This agreement was last updated on December 10, 2025

This Data Processing Agreement ("Agreement") is made between the subscriber ("You") and woku ("We", "Our"), and governs the particulars of data processing in relation to the use of the woku platform and the services we offer. This agreement is designed to comply with Chilean legislation and other applicable data protection laws.

1. Data Processing

We commit to processing personal data to which we have access due to the provision of our services, in accordance with the documented instructions you provide. If any law to which we are subject requires the processing of personal data, including international transfer of personal data, we will inform you of this legal requirement before processing, unless such law prohibits such information for important reasons of public interest.

2. Duty of Confidentiality

We will ensure that all employees authorized to process personal data have committed to confidentiality or are under an appropriate statutory obligation of confidentiality.

3. Sub-processors

You will be notified of any changes to the list of sub-processors and will have the right to reasonably object to such change.

4. Data Subject Rights

Taking into account the nature of the processing, we will assist you with appropriate technical and organizational measures.

5. Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

6. Assistance and Data Breaches

In addition to the duties established in Section 5, we will also provide assistance, subject to the nature of the processing and the information available to us.

7. Termination

You will decide whether you want us to delete or return personal data at the end of the contractual relationship, unless the law requires the storage of personal data.

8. Audit Rights

We will provide you with the necessary information to demonstrate our compliance with the obligations established in this Agreement.

9. International Transfer of Personal Data

In case of international transfers of personal data, these will be carried out in accordance with applicable legal provisions and ensuring adequate protection of personal data.